111akb Privacy Policy

111akb ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of all individuals who access or use the 111akb online casino and sportsbook platform, available at https://111akb.net. This Privacy Policy has been prepared in accordance with internationally recognised data protection principles and applicable gaming licence obligations.

This document describes what personal data 111akb collects from you, the purposes for which that data is processed, the legal bases upon which processing rests, how long data is retained, who it may be shared with, and what rights you hold as a data subject. It applies to all registered 111akb players, visitors to the platform who have not yet registered, and anyone who contacts 111akb support.

By registering an account on 111akb, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you must not create an account or use the platform. This Privacy Policy should be read alongside the 111akb Terms & Conditions.

111akb collects personal data that is necessary for the provision of its services, fulfilment of regulatory obligations and maintenance of a secure platform. The categories of personal data collected include:

111akb does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for mandatory identity verification under applicable gaming licence conditions.

111akb collects personal data through the following means:

• Direct provision: Data you provide when completing the registration form, submitting KYC documents, making deposits, contacting support or updating your account profile.
• Automated collection: Technical data collected automatically when you visit or use the platform, including through cookies, web server logs and analytics tools. See Section 9 for details on cookies.
• Third-party providers: Data received from identity verification agencies, payment processors (including JazzCash and EasyPaisa), fraud prevention services and credit reference agencies where applicable.
• Gaming activity: Data generated automatically as a result of your use of 111akb's casino games, sportsbook and other platform features.

111akb processes your personal data for the following purposes:

• Account management: Creating and maintaining your 111akb player account, processing login requests and managing account security.
• Identity verification: Verifying your age (21+), identity and address in compliance with gaming licence obligations and anti-money laundering requirements.
• Payment processing: Processing deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank and other accepted methods in PKR.
• Provision of services: Delivering casino games, sports betting, live dealer tables, jackpots, bonuses and all other platform features.
• Regulatory compliance: Meeting obligations under international gaming licence conditions, anti-money laundering regulations, responsible gaming requirements and tax reporting where applicable.
• Fraud prevention: Detecting, investigating and preventing fraudulent activity, money laundering, multi-accounting and other prohibited conduct as described in the Terms & Conditions.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling patterns and to deliver responsible gaming tools and interventions where appropriate.
• Customer support: Responding to your queries, complaints and account requests via live chat and email.
• Platform improvement: Analysing aggregated usage data to improve platform performance, game selection and user experience.
• Marketing: Sending promotional communications where you have provided consent or where 111akb has a legitimate interest in communicating relevant offers. See Section 13.

111akb processes your personal data on one or more of the following legal bases depending on the processing activity:

• Contractual necessity: Processing required to fulfil the contract between you and 111akb — including account creation, payment processing and service delivery.
• Legal obligation: Processing required to comply with applicable gaming licence conditions, anti-money laundering laws, age verification requirements and other regulatory obligations that 111akb is subject to.
• Legitimate interests: Processing in pursuit of 111akb's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring and internal analytics — where those interests are not overridden by your own rights and interests.
• Consent: Processing based on your freely given, specific and informed consent — primarily for marketing communications. You may withdraw consent at any time by updating your communication preferences in account settings or by contacting support.

111akb does not sell your personal data to third parties for their own commercial marketing purposes. Your data may be shared with the following categories of recipients, strictly to the extent necessary for the purposes described in Section 4:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank and cryptocurrency network providers, for processing your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers who assist 111akb in fulfilling its regulatory obligations to verify player identity and age.
• Game content providers: Licensed game software providers whose titles are offered on the 111akb platform may receive anonymised session data for technical purposes.
• Fraud prevention services: Specialist fraud detection and anti-money laundering service providers who process data on 111akb's behalf to protect the platform and its players.
• Regulatory authorities: Gaming licensing authorities, financial intelligence units and law enforcement agencies, where 111akb is under a legal obligation or court order to disclose information.
• IT and infrastructure providers: Cloud hosting, data storage and platform infrastructure providers who process data as data processors under binding data processing agreements.
• Professional advisers: Lawyers, auditors and compliance consultants, subject to professional confidentiality obligations.

All third-party processors engaged by 111akb are subject to contractual data processing agreements and are required to implement appropriate technical and organisational security measures. 111akb remains responsible for the lawful processing of your data by these providers.

111akb retains personal data for as long as is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention requirements. The following general retention periods apply:

• Active account data: Retained for the duration of your active 111akb account relationship plus a minimum of five years following account closure, to comply with anti-money laundering and gaming regulatory record-keeping obligations.
• Transaction records: Financial transaction records are retained for a minimum of five years from the date of the transaction, in accordance with applicable financial crime prevention obligations.
• KYC documents: Identity and address verification documents are retained for the period required by the applicable gaming licence conditions and anti-money laundering regulations, typically five years from the end of the business relationship.
• Support communications: Live chat and email records are retained for a period of three years from the date of the communication, or longer where the communication relates to a dispute or investigation that remains open.
• Marketing consent records: Records of marketing consent and opt-out are retained for a minimum of three years from the date of the last consent event.
• Technical data: Server logs and technical access records are retained for a period of up to 12 months from the date of collection, unless required for longer periods in connection with a security incident or investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data cannot be immediately deleted due to technical constraints, it will be placed in secure storage and protected from any further active processing until deletion is completed.

111akb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure. Key security measures include:

• Encryption in transit: All data transmitted between your browser or device and the 111akb platform is encrypted using Transport Layer Security (TLS) with 256-bit encryption.
• Encryption at rest: Sensitive personal data stored in 111akb databases is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to systems and databases containing personal data is restricted to authorised personnel on a strict need-to-know basis. All access events are logged and audited.
• Two-factor authentication: Players are encouraged to enable two-factor authentication on their accounts. All administrative access to backend systems requires multi-factor authentication.
• Penetration testing: 111akb conducts regular independent security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident response: 111akb maintains an incident response procedure for data security events. In the event of a data breach that poses a risk to players, affected individuals will be notified in accordance with applicable regulatory requirements.

111akb uses cookies and similar tracking technologies to enable core platform functionality, improve user experience, and analyse platform usage. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the operation of the platform. These include session management cookies, authentication tokens and security cookies. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences and settings such as language selection, display preferences and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised or aggregated data about how users navigate and interact with the platform, used to improve performance and user experience. 111akb uses privacy-respecting analytics configurations that do not share identifiable data with third-party analytics providers for their own purposes.
• Security cookies: Help detect and prevent fraudulent access and bot activity on the platform.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your account. 111akb does not use third-party advertising cookies or retargeting pixels.

Subject to applicable law and the limitations imposed by gaming regulatory obligations, you hold the following rights in respect of your personal data held by 111akb. You may exercise any of these rights by contacting the Data Protection Officer using the details in Section 15:

111akb is strictly a platform for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. Age verification is conducted at the point of registration and may be repeated at any time during the account lifecycle.

Where 111akb discovers, through its verification processes or otherwise, that an account has been registered by or is being operated by an individual under 21 years of age, the account will be immediately suspended, all funds will be returned to the verified payment method used for deposit, and any winnings will be forfeited. The personal data of the underage individual will be retained only for the minimum period required to complete the account closure process and to comply with applicable regulatory obligations, after which it will be securely deleted.

If you have reason to believe that a minor has accessed or registered on the 111akb platform, please notify us immediately via live chat or email at [email protected] so that we can take immediate action.

As an internationally licensed online gaming platform, 111akb may transfer your personal data to service providers and infrastructure partners located in countries outside your country of residence. Where such transfers take place, 111akb ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.

Safeguards for international transfers include contractual data processing agreements incorporating standard data protection clauses, transfer to countries that maintain adequate data protection frameworks as recognised by applicable international standards, and binding corporate rules where applicable within group structures.

You may request further information about the specific safeguards in place for international data transfers by contacting the Data Protection Officer at the address provided in Section 15.

111akb may send you promotional and marketing communications — including information about new games, bonuses, PSL cricket betting promotions, jackpot events and platform updates — by email or SMS, where you have provided consent to receive such communications or where 111akb has a legitimate interest in contacting you about directly relevant offers.

• Opt-in: You may provide consent to marketing communications during registration or at any time via account settings. Consent is entirely voluntary and is not a condition of using 111akb's services.
• Opt-out: You may withdraw consent or opt out of marketing communications at any time by updating your communication preferences in account settings, clicking the unsubscribe link in any marketing email, or by contacting support.
• Legitimate interest marketing: Where 111akb relies on legitimate interests for marketing, you retain the right to object at any time and such objection will be acted upon promptly.
• No third-party marketing: 111akb will not share your contact details with third parties for their own marketing purposes.

111akb reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, data processing practices or platform features. When material changes are made, the revised Policy will be published on this page with an updated effective date, and registered players will be notified via email or in-platform notification where reasonably practicable.

Your continued use of the 111akb platform following the publication of an amended Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not accept the amended Policy, you must cease using the platform and may request account closure by contacting support.

For any queries, requests or complaints regarding this Privacy Policy or the processing of your personal data, you may contact the 111akb Data Protection Officer using the following channels:

• Email: [email protected] — please include "Privacy" in the subject line to ensure prompt routing to the data protection team.
• Live Chat: Available 24/7 within the 111akb platform. Live chat agents can direct your request to the data protection team where required.

111akb will acknowledge all privacy-related requests within five business days and will provide a substantive response within 30 days of receipt. If you are not satisfied with 111akb's response to a privacy complaint, you may have the right to lodge a complaint with the relevant supervisory authority or regulatory body under the laws of your jurisdiction.